Shipping policy
We don’t receive much beautiful mail by the post nowadays so I want you to feel like you are receiving a gift when your order arrives on your doorstep, ensuring that your order is beautifully wrapped and presented. I will send you an email when your order is dispatched so you can look out for the postman.
If you need a speedy order or a special request then just drop me a line helene@heleneelisabeth.com and I will see what I can do!
- Local delivery / London Ealing area - Free
- UK / Royal Mail Signed For 1st class (2 to 4 working days) - £3.95 for orders below £60 and free for orders above £60
- International* / Royal Mail International Tracked (5 to 10 working days) - £9.95
Please note that we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.